State Farm® Insurance Agent Becky Jordan

"We have used her office for years. They have always been very helpful"

"Great Customer Service top notch!!"

"I have used Becky Jordan's State Farm Insurance since my first car in college (1980). I chose the company and specifically Becky's Georgetown office because my parents trusted them first. Over the 44 years, I've 100% trusted them, adding additional policies (3 houses, 7 cars, life insurance, etc.). As a multi policy holder I value the staffs personal touch, professionalism, and consistency. Their rates keep me as a satisfied customer. If I have a question they are always there to answer and guide. It feels comforting to call a business and they actually KNOW you!"

"Becky Jordan and staff have always been so helpful, kind and amazing to communicate with! They will help find what best fits your budget and your life. I highly recommend these ladies! I would give more stars if I could!!"

"Thanks for everything you do.."

"I have been with Becky Jordan’s State Farm insurance company for many years. They are so easy to conduct business with and everyone at their office can help you. Very nice people and great to do business with."

"You have always been great to work with"

"We've insured our vehicles and businesses with Becky for many years. Friendly personnel, great service. Highly recommend."

"We had y'all for years and we are satisfied every one is very nice"

"I called needing an insurance card and it was both in my email and the County Clerk’s office within seconds. Lacee is a great representative of both Becky Jordan’s local office and State Farm as a whole."

"I’ve been a client for years. A great service they provide is calling and texting when I need to renew. They are always helpful and friendly."

"Always suoer helpful and fast with responding to any questions or concerns I have"

"All ways kind and knowledgeable and helpful."

"I have been with Becky’s office for years and I can’t say enough good things about Becky and her staff. They are professional and knowledgeable and always provide wonderful customer service."

"Becky Jordan and her staff have the best customer service I have ever experienced! I have been with her for over 36 years and have never wanted any other insurance company!"

"My family has had policies with her since March of 2022. During this time we have had to make changes to life insurance polices on more than one occasion. For these changes, her agent in office, has not one time known what to do. This has included guaranteed insurability, changing the amount paid for a universal life policy, and others. Today, I finally had enough after being asked if the State Farm Life Insurance Company had told me how much to increase it by. I responded by telling her no, that I was informed to call her, to which she told me, "I don't know and will have to call to find out." I did tell her just to find out what $85 would do. I did this being she had no starting place. Upon hanging up, I made the decision to switch agents. There are 3 here in Georgetown. I chose to switch to Steve Woolums based on his community outreach, his character, and the attitude of his office when they are doing community functions. I left Becky's due to the insufficient knowledge of life insurance. Ten minutes later I recieved a phone call from Becky Jordan, not her office, Becky Jordan. This was the first time I had ever spoken to Ms. Jordan mind you. Ms. Jordan said she was confused as to why her agent was getting a quote for me then got a notification that we were switching agents. I informed her that was accurate. She then asked me why. I began explaining why, to which she interrupted me, talked over me, talked down to me, and would not allow me to speak. She asked me why I didn't come to her actually. I asked her why I would because in 2 years I had never met or spoken to her. She then proceeded to tell me that, "Well it says on there if you have any problems call your State Farm Agent.". I was floored. I asked her if she realized she was talking to me as if I was her child. I told her that she was lecturing me because I chose to switch agents. I informed her that I don't have to tell her that I am leaving her office if I don't want to. The whole time she kept talking. It was so bad my husband came out of his office, raised his voice so he could be heard and told her, "We have switched agents and that's the end of it Ms.Jordan. Have a nice day. Michelle, hang the phone up." There isn't a single reason I should ever be spoken to like this. Ms. Jordan is definitely not any example of how State Farm has been for my family in the past, or moving forward hopefully. We had an amazing agent with Victor Wilson State Farm, Jacksonville, North Carolina. To go from his office where we were treated like we mattered to her office, just disappointing."

"The office staff at Becky Jordan State Farm have been exceptionally helpful every time I need assistance."

"Jessica is always so help and courteous with us and knows our accounts"

"10/10 Amazing customer service from all the amazing ladies that work here! Very informative and caring, especially for a new driver!"

"Very disappointed. We had wind damage to the roof and, after finding out they had raised my deductible from $1k to 1%, they told me we did not have enough damage for a full replacement, despite evidence to the contrary. Her office told me to stop calling because the decision was made and I had to live with it. Two days after filing a complaint with the KY Department of Insurance, we had a check in the mail. Would not recommend this office or this insurance company as a whole."

"Jessica was very very helpful and made everything very easy for us!!"

"They were quick and helpful in every way possible."

"Becky and her staff are wonderful! They very helpful and provide great service. Highly recommend choosing them for any insurance needs!!"

"Would not recommend this agent to my worst enemy. You policy holders should check your coverage to make sure it is what you asked for and no additions or deletions are there without you knowing about it."

"Always pleasant and helpful. They get things done. Really glad I switched to them a few years ago🙂"